1. Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
A. Personal Information
Account Information: When you create an account with Benchmark Learning, we collect personal details such as your name, email address, phone number, and billing information.
Tutoring Information: We may collect additional information related to your tutoring preferences, learning goals, or academic background to customize the services for you.
I Usage Data
We collect data on how you access and interact with our website and services, such as IP addresses, browser types, device information, and interaction data (e.g., pages visited, time spent on the platform).
II Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience and analyze trends on our website. These technologies help us gather information about user behavior, which is used to improve our services and site functionality.
2. How We Use Your Information
We use the information we collect in the following ways:
• To provide you with online tutoring services.
• To personalize and improve your learning experience based on your preferences and needs.
• To communicate with you, including sending you updates, offers, and service-related messages.
• To process payments and manage your subscriptions or billing.
• To monitor and improve the performance and functionality of our website and services.
• To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
3. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
4. International Transfers
Since Benchmark Learning operates globally, your information may be transferred to, stored, and processed in countries outside your country of residence. By using our services, you consent to this transfer and processing of your information in accordance with this Privacy Policy.
5. Your Rights and Choices
You have the following rights regarding your personal data:
Access and Correction: You may request access to the personal data we hold about you and request corrections if any information is inaccurate or incomplete.
Data Deletion: You may request that we delete your personal data, subject to any legal obligations we may have to retain the information.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
6. Third Party Links
Our website may contain links to other websites that are not operated by Benchmark Learning. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Benchmark Learning does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this policy, we will update the effective date at the top of this page and notify you through our website or email.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Contact Us